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Calls
Call logs, and placing outbound calls.
Every inbound and outbound call is logged with its status and who handled it.
- GET
/calls/logsList call logs for your company. - GET
/calls/{id}One call in detail. - PATCH
/calls/{id}Update a call. - POST
/calls/makePlace an outbound call. - GET
/calls/phone-numbersYour company's business numbers. - GET
/calls/assignmentsWhich user answers which number.
Query for GET /calls/logs
| Name | Type | Details |
|---|---|---|
page | number | Which page to return. |
limit | number | How many calls per page. |
agentId | string | Only calls handled by this user. |
status | string | Only calls with this status. |
direction | string | Inbound or outbound. |
Place a call
Body for POST /calls/make
| Name | Type | Details |
|---|---|---|
clientSessionTokenrequired | string | The session token on the number assignment you're calling from. |
torequired | string | The number to call. |
message | string | Optional message for the call. |
ticketId | string | Link the call to a ticket. |