Tellio
Product/ Live board
See your whole team. Right now.
Who’s on a call, who’s free, who’s wrapping up. And new work goes to whoever’s free.
Why it matters
What you get.
No guessing
Supervisors see every agent’s status at a glance.
Fair workload
Auto-assign by rotation or lowest load. Nobody is swamped.
Step in fast
Spot a long call or a queue building and act early.
How it works
Three steps.
1
Agents set their status or take calls.
2
The board updates as it happens.
3
New work goes to whoever’s free.
Included
What’s included.
- Live status of every agent
- Calls in progress
- Auto-assign by rotation or load
- Built for supervisors
