Tellio
Product/ Call flows and routing
Design the call. Without a developer.
Draw what callers hear and press. Route them by rules to the right team.
Why it matters
What you get.
Draw it
Build menus on a canvas. See exactly what a caller will hear.
Route by rules
Send each call to the right queue, by who they are and what they pressed.
Change it today
Edit a flow and it’s live. No ticket to IT.
How it works
Three steps.
1
Draw your menu: greeting, choices and branches.
2
Set routing rules and queues.
3
Attach it to a number. It’s live.
Included
What’s included.
- Press-a-key menus
- Routing rules
- Queues for each team
- Simulate a call before it goes live
